Vacancies

Perpetrator Team Leader – £29,651.62 per annum

The Perpetrator Team Leader will be based at Phoenix House, Blaina, but will be required to work throughout the Gwent borough to further develop and deliver interventions to male and female perpetrators of domestic abuse.

Hours:  35 hours a week, funding available until 31st December 2022. This post is part of a Home Office and PPU funded pilot project.

Responsibilities and tasks

The Perpetrator Team Leader’s duties are to:

• Support the Perpetrator Manager to ensure that the perpetrator team is operating in an efficient, effective and safe way.
• Provide coordination and supervision for a team of Perpetrator Officers including carrying out case audits and ensuring all monitoring information is up to date and accurate.
• Plan group rotas and arrange cover when necessary.
• Allocate cases and ensure that all service users receive a high-quality service.
• In addition to the supporting manager role, you will also have operational duties which include, delivering the Perpetrator Programme to perpetrators of domestic abuse, assessment work and facilitating group sessions, including evening sessions.
• Support with the planning of the programme and undertaking work as necessary to maintain the Respect accreditation, by pooling best practice evidence and developing resources.
• Develop and maintain effective working links with key partners and services to encourage referrals into the service and joint working.
• Assess the needs and dynamic risk factors, carry out short and long term risk management, safety planning, including attendance at Child Protection Case Conferences and MARAC as required. Work in partnership with other members of staff and colleagues in external agencies to ensure the safety of children and victims.
• Advise perpetrators and families affected by domestic abuse of their rights and options for seeking help and support from other agencies, making referrals and coordinating provision of multi-agency support where necessary, ensuring barriers to accessing support and protection are minimised.
• Support the management team and administrators to monitor outcomes,
  and keep them informed of any issues and successes.
• Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and others.
• At all times protect the safety and security of Phoenix DAS, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
• Actively participate in ongoing supervision and team meetings as required.
• Be responsible for personal learning and development by keeping up to date with research, legislation, policy and practice, and other literature relevant to the project.
• Ensure the effective implementation of Phoenix DAS’ Safeguarding, Health & Safety, Equal Opportunities and other policies and procedures, and uphold the core values of Phoenix DAS.
• Work across teams and undertake other such duties, appropriate to the grade and character of the work, as may reasonably be expected.

Lines of accountability

The Perpetrator Team Leader will be directly accountable to the Perpetrator Service Manager and will attend regular support and supervision sessions with them. In the event of the Perpetrator Manager not being available the Perpetrator team Leader may go directly to the CEO or to the Deputy CEO or the Trustees for support.

Other Opportunities within the service

The Perpetrator Team Leader will have the opportunity to work extra hours and be involved in the income generation for Phoenix DAS this can include:-

• Deliver training for groups and organisations, raising awareness of domestic abuse and the services provided by Phoenix DAS. Provide guidance
  for partner agencies that work with perpetrators or families affected by domestic abuse, to enable them to identify and support those affected by domestic abuse and ensure that their responses and interventions are safety focused.
• The post-holder will be encouraged to attend relevant training courses

This job description outlines the duties of the post at the time it was drawn up, and will be reviewed as and when required. Daily tasks and responsibilities may vary, and are dependent upon the needs of the service. Such variations are a common occurrence and will not necessarily justify a reconsideration of the grading of the post.

Person Specification

Qualifications:

• A recognised professional qualification in a related field, such as Psychology, Counselling, Social Work, Teaching, Probation Service or NLP (Desirable).

Experience:

• Experience of managing or leading a team including supervision of staff
• Experience of working with challenging individuals, offenders or perpetrators of domestic abuse (Essential)
• Experience of using motivational work with individuals to empower change (Essential)
• Experience of developing and running group programmes (Desirable)

Knowledge:

• Clear understanding of the impacts of domestic abuse (Essential)
• Knowledge of services and other organisations in Gwent and surrounding area (Desirable)
• Geographic knowledge of the Gwent area (Desirable)
• Knowledge of child protection and adult safeguarding procedures (Essential).

Skills and Abilities

• Able to work on their own initiative but also work as part of a team (Essential)
• Able to communicate effectively with clients and outside agencies (Essential)
• Ability to work under pressure (Essential)
• A car owner-driver (Essential)
• Ability to prioritise one’s own work (Essential)
• Able to talk to groups of people and deliver presentations (Essential)
• Excellent oral and written communication skills (Essential)

Personal Attributions

• Approachable and friendly (Essential)
• Confident and able to challenge constructively (Essential)
• Self-motivated, enthusiastic and adaptable (Essential)
• Able to work regular evening sessions (Essential)
• Seeking to develop their career (Desirable)
• An interest in research (Desirable)
• Welsh speaker (Desirable)

 

Perpetrator Officer – £26,241.49 per annum plus £1,200 Essential Evening Work allowance – payable to Officers who are regularly responsible for running groups out of office hours)

The Perpetrator Officer will be based at Phoenix House, Blaina, but will be required to work throughout the Gwent borough to further develop and deliver interventions to male and female perpetrators of domestic abuse.

Hours:  35 hours a week, funding available until 31st December 2022. This post is part of a Home Office and PPU funded pilot project.

Responsibilities and tasks

The Perpetrator Officer’s duties are to:

• Deliver the Perpetrator Programme to perpetrators of domestic abuse.
  This includes both assessment work and facilitating group sessions, including evening sessions. Support with the planning of the programme and undertaking work as necessary to maintain the Respect accreditation, by pooling best practice evidence and developing resources. These groups will be both evening and day groups. The successful candidate will be required to work regular evening sessions 6-8pm.
• Develop and maintain effective working links with key partners and services to encourage referrals into the service and joint working.
• Assess the needs and dynamic risk factors, carry out short and long term risk management, safety planning, including attendance at Child Protection Case Conferences and MARAC as required. Work in partnership with other members of staff and colleagues in external agencies to ensure that the safety of children and victims.
• Advise perpetrators and families affected by domestic abuse of their rights and options for seeking help and support from other agencies, signposting and coordinating provision of multi-agency support where necessary, proactively advocate, ensuring barriers to accessing support and protection are minimised.
• Support the management team and administrators to monitor outcomes,
  and keep them informed of any issues and successes.
• Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and others.
• At all times protect the safety and security of Phoenix DAS, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
• Actively participate in ongoing supervision and team meetings as required.
• Be responsible for personal learning and development by keeping up to date with research, legislation, policy and practice, and other literature relevant to the project.
• Ensure the effective implementation of Phoenix DAS’ Safeguarding, Health & Safety, Equal Opportunities and other policies and procedures, and uphold the core values of Phoenix DAS.
• Work across teams and undertake other such duties, appropriate to the grade and character of the work, as may reasonably be expected.

Other Opportunities within the service

The Perpetrator Officer will have the opportunity to work extra hours and be involved in the income generation for Phoenix DAS this can include:-

• Deliver training for groups and organisations, raising awareness of domestic abuse and the services provided by Phoenix DAS. Provide guidance
  for partner agencies that work with perpetrators or families affected by domestic abuse, to enable them to identify and support those affected by domestic abuse and ensure that their responses and interventions are safety focused.
• The post-holder will be encouraged to attend relevant training courses.

Lines of accountability

The perpetrator Officer will be directly accountable to the Perpetrator team leader and will attend regular support and supervision sessions with them. In the event of the Perpetrator team leader not being available the Perpetrator Officer may go directly to the Perpetrator Service Manager, The CEO or to the Trustees for support.

This job description outlines the duties of the post at the time it was drawn up, and will be reviewed as and when required. Daily tasks and responsibilities may vary, and are dependent upon the needs of the service. Such variations are a common occurrence and will not necessarily justify a reconsideration of the grading of the post.

Person Specification

Qualifications:

• A recognised professional qualification in a related field, such as Psychology, Counselling, Social Work, Teaching, Probation Service or NLP (Desirable).

Experience:

• Experience of working with challenging individuals, offenders or perpetrators of domestic abuse (Essential)
• Experience of using motivational work with individuals to empower change (Essential)
• Experience of developing and running group programmes (Desirable)

Knowledge:

• Clear understanding of the impacts of domestic abuse (Essential)
• Knowledge of services and other organisations in Gwent and surrounding area (Desirable)
• Geographic knowledge of the Gwent area (Desirable)
• Knowledge of child protection and adult safeguarding procedures (Essential).

Skills and Abilities

• Able to work on their own initiative but also work as part of a team (Essential)
• Able to communicate effectively with clients and outside agencies (Essential)
• Ability to work under pressure (Essential)
• A car owner-driver (Essential)
• Ability to prioritise one’s own work (Essential)
• Able to talk to groups of people and deliver presentations (Essential)
• Excellent oral and written communication skills (Essential)

Personal Attributions

• Approachable and friendly (Essential)
• Confident and able to challenge constructively (Essential)
• Self-motivated, enthusiastic and adaptable (Essential)
• Able to work regular evening sessions (Essential)
• Seeking to develop their career (Desirable)
• An interest in research (Desirable)
• Welsh speaker (Desirable)

 

Administration Officer – 21 – 35 Hrs per week negotiable – £17,558.65 pro-rata

 The Administration Officer will be based at Phoenix House, Blaina and will be responsible for all administrative tasks, predominantly, to support the Perpetrator Team who cover the wider Gwent area delivering interventions to male and female perpetrators of domestic abuse. The role is office based and includes being a first point of contact greeting visitors at the door abiding by Covid-19 guidelines and direct them to the right location in the building.

Hours:  21 – 35 Hrs per week negotiable, funding available until 31st December 2022.

Responsibilities and Tasks:

The administration officers’ duties include:

• Supporting the Operations Officer to ensure that the Office (Phoenix House) is open and appropriately staffed during all advertised office hours.
• General admin duties and ensuring smooth running of the office.
• Answering phones and responding to emails often being the first point of contact for agencies and clients.
• Organising venues and equipment for perpetrator groups and 1-1 meetings.
• Contacting clients for group attendance and accurate note keeping for attendees.
• Processing perpetrator referrals over the telephone.
• Monitoring and ordering stationery supplies.
• Managing the office diary and room bookings.
• Taking minutes for team meetings and case management meetings.
• Assisting with the collation of up-to-date statistics and completing monitoring forms.
• Keeping other organisations up to date with publicity materials.
• Responsible for health and safety within the office.
• Works in accordance with the organisation’s policies and procedures.
• Undertake relevant training courses.
• Other duties by mutual agreement with team manager and or trustee board.

Lines of accountability

The Administration Officer will be directly accountable to the Operations Team Manager and will attend regular support and supervision sessions with them. In the event of the Operations Team Manager not being available the Administration Officer may go directly to one of the other Team Managers or the CEO for support.

This job description outlines the duties of the post at the time it was drawn up, and will be reviewed as and when required. Daily tasks and responsibilities may vary, and are dependent upon the needs of the service. Such variations are a common occurrence and will not necessarily justify a reconsideration of the grading of the post.

 Monitoring and Evaluation

 The administration officer will be expected to keep good records of their working hours and work undertaken.  The post holder will also be required to attend and take part in regular supervision, team meetings and case management meetings.

 Person Specification

Experience and Knowledge

1. Relevant qualifications and/or experience in Office Administration (Essential)
2. Financial knowledge and good numeracy skills (Essential)
3. Knowledge of services and other organisations in the Gwent and the surrounding area (Desirable)
4. Experience of minute taking (Desirable)
5. Knowledge of domestic abuse and its impacts (Desirable)
6. Knowledge of child protection and adult safeguarding procedures (Desirable)

Skills and Abilities

1. Able to work on their own initiative but also work as part of a team (Essential)
2. Able to communicate with clients and outside agencies (Essential)
3. Ability to work under pressure (Essential)
4. Ability to prioritise one’s own work (Essential)
5. Excellent Information and technology skills (Essential)
6. Excellent organisational skills (Essential)
7. Excellent oral and written communication skills (Essential)

Personal Attributions 

1. Self-motivated, enthusiastic and adaptable (Essential)
2. Non-judgmental, supportive and able to listen to victims and perpetrators of domestic abuse (Essential)
3. Welsh speaker (Desirable)

Closing date for application is 31st October 2021. For further information please email:- jobs@phoenixdas.co.uk for an application pack.